ESG & DEI - OUR CORPORATE RESPONSIBILITY
COMMITMENT TO PEOPLE, BUSINESS, AND THE PLANET
As a leading provider in premium surfaces, MSI strives to set industry standards and expectations through our own environmental and global impact. We value providing services that enrich both our customers and global well-being.
At MSI, we embody our purpose and commitment to business, people, and the planet through investments in eco-friendly solutions. We endeavor to shrink our emissions, waste, and carbon footprint across all of our processes — thereby advancing business and society forward in lockstep.
COMMITMENT TO PEOPLE
Our diversity of backgrounds and experiences is a strength indispensable to MSI. We encourage unique voices to collaborate together in leading prudent decisions, illuminating hidden opportunities, and mitigating risk.
We embrace the power of diversity in every sense, and this begins with the inclusion of every voice and thought. Our commitment to fostering inclusion is a cornerstone of our culture. We firmly believe that the best decisions emerge from a collaborative and diverse collective of voices, regardless of titles or positions. Together, we champion a culture of inclusion where every individual’s voice contributes to the symphony of our success.
At MSI, it’s our culture of partnership and inclusion that sets us apart. By ensuring that all voices are heard, valued, and included in our decision-making processes, we create a workplace where ideas flourish, innovation thrives, and our collective potential knows no bounds.
We ensure compensation that accurately reflects the value that our employees deliver, regardless of gender, ethnicity, or any other forms of discrimination. This philosophy guides our internal Pay Equality Policy and ensures objective and transparent practices that yield fair, highly market competitive pay to our employees.
Additionally, MSI proactively supports employees to grow and develop their skills and experience with various training programs and opportunities. These development programs provide the most salient skills and knowledge needed for desired roles and career goals.
We are committed to preserving human rights, dignity, and social justice, and, in line with these values, eradicating modern slavery and human trafficking is paramount to our efforts. As such, we are dedicated to conducting responsible, ethical business that is free of any slavery throughout all of our operations; to do so, we have instituted one of the most comprehensive anti-forced labor compliance programs in the industry.
MSI has long been committed to cultivating a culture of health and safety. We maintain strong health and safety standards that ensure our employees’ well-being. Our comprehensive benefits package reflects this commitment to our employees: All employees are given health insurance, paid time off, a retirement plan, and access to employee assistance programs.
To protect accountability and transparency, MSI provides an internal mechanism for our employees and other individuals to discreetly voice ethical concerns or potential ESG violations. Our Internal Whistleblower Policy protects an employee’s confidentiality while allowing for thorough investigations of their concerns. Reports can be made out to management, via RS@msisurfaces.com.
Explore us@MSI stories, where our associates share their unique career journeys and personal growth experiences. Gain valuable insights from firsthand accounts that showcase the diverse paths within our organization, empowering you to envision your own exciting future at our company.
MSI’s Charitable Trust aims to improve and strengthen the health, education, and wellness of communities we live and work in. We support causes such as:
- Education Technology
- Vocational Training
- Healthcare And Nutrition
- Local Communities
MSI is more than just a product supplier; we are committed to the success of our partners. We are a nationally recognized and certified minority supplier and the recipient of the Supplier Diversity Award from one of the largest national home improvement big box chains. We offer free sales training, responsive customer service, and marketing materials, and have a trusted reputation built on quality, innovation, and sustainability. We strive for and will continue to be your comprehensive partner for growth and success.
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MSI invests heavily in providing customers and employees with a superior digital experience. Our sales, customer service, and operations team members are equipped with tablets to provide real-time information on inventory availability, orders, pricing, and order processing.
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As the leading importer and distributor of premium surfaces in North America, MSI understands the needs of every channel we serve. Whether you’re in the home building industry, hospitality, a flooring retailer, an architect, or a design center, we are committed to your success.
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We maintain the highest standards of integrity and fully comply with laws and regulations throughout all of our business practices. We are committed to eliminating corruption, bribery, forced labor, and unethical practices, injustices that erode the community we seek to foster. Our compliance with Canadian Bill S-211 can be found here .
Beyond contributing to our domestic US economy, MSI imports material from over 37 countries from across the world. Our daily operations support over 400,000 jobs worldwide, uplifting over 1.6 million lives, including MSI employees, suppliers, contractors, and customers. Our extensive reach is possible because we strongly focus on creating value in any venture we begin, whether for profit or non-profit.
OCEAN CONTAINER TRACKER
Protecting the environment is a collective effort embraced by our customers, employees, and suppliers. At the forefront of environmental stewardship in the surfacing industry, MSI is focused on improving and innovating ways to service our customers in the most environmentally responsible ways.
Below are some examples of how we have succeeded in making environmentally prudent changes that help reduce the use of natural resources, increase sustainability, and enhance reusability.
- Managing Risk and Opportunity
- Paperless Initiatives
- Designed Reusable, Resizable Pallets
- Solar Panels & Electric Forklifts
With a strong commitment to sustainability and environmental responsibility, our products are expertly crafted to ensure they are low-emitting and contribute to healthier indoor environments.
- Q Premium Natural Quartz Countertops embodies several environmentally preferable characteristics that today’s eco-conscious consumer values — made from natural quartz that is non-toxic and recyclable. Plus, they’re GREENGUARD, LEED, NSF, and KOSHER certified.
EXPLORE QUARTZ COUNTERTOPS - Our Hybrid Rigid Core waterproof floors are Greenguard Gold Certified for low chemical emissions and 100% PVC Free.
EXPLORE SMITHCLIFFS HRC - Free from chemical emissions, our Arterra Porcelain Pavers are crafted from a blend of natural clay, sand, feldspar, and minerals, making them among the most eco-conscious choices on the market.
EXPLORE ARTERRA PAVERS